I led a user research project on identifying and suggesting changes for key UX issues with popular esports management platform smash.gg.


In my INF 132: Project in HCI Requirements and Evaluation class at UC Irvine, I worked in a team of five to comprehensively evaluate smash.gg’s user experience and suggest areas for improvement. I led group meetings, delegated assignment work to my group members, and conducted interviews with software users. The final assignment was a complete report that included the research we did, our findings, and suggestions for improvement.

Role Project manager, UX researcher
Duration April to June 2019 (10 weeks)
Methods and tools Usability testing, heuristic analysis, cognitive walkthrough, interviews and surveys